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Frequently Asked Questions

Our estimated shipping time is 7-21 business days. A shipping confirmation email with the tracking information will be sent to you as soon as your order is shipped. 

All orders will be dispatched from our warehouse within 3 business days. Please allow up to 6 days during peak seasons.

You may track your order by visiting this link: https://sharktiz.com/apps/parcelpanel

Orders information generally becomes available 48 to 72 hours after you place the order.

Yes you can! We accept all major credit/debit card payments. We accept Paypal as well!

Order changes, cancellations, shipping address update, and other changes need to be done within 24 hours upon placing the order. You can send us an email at support@shartktiz.com for any requests.

If you receive a defective item, please send us an email at support@sharktiz.com so our Customer Service Team can assist you.

Please see refunds and returns policy via this link: https://sharktiz.com/policies/refund-policy

Please send us an email at support@sharktiz.com and we will get back to you as quick as we can